Last Updated: August 2, 2026
These Terms are a customized business draft and should be reviewed by a qualified California attorney before publication or use.
These Terms and Conditions ("Terms") are a legally binding agreement between you, whether acting personally or on behalf of a business or other organization ("Client," "you," or "your"), and Craig John Pratt II, also referred to publicly as Craig Pratt ("Craig Pratt," "we," "us," or "our").
We operate https://prattops.com (the "Site") and provide related websites, software access, customer relationship management tools, reputation management, customer re-engagement and retargeting, communications automation, artificial intelligence, consulting, implementation, and managed services (collectively, the "Services").
By accessing the Site, creating an account, signing an order form, paying an invoice, or using any Service, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, do not access or use the Services.
An order form, proposal, statement of work, service agreement, data processing addendum, acceptable-use policy, or other written agreement accepted by both parties may contain additional terms. If there is a conflict, the following order of priority applies: (1) a signed order form or service agreement; (2) a signed statement of work or addendum; (3) these Terms; and (4) policies posted on the Site.
The Services are intended for persons who are at least 18 years old and are primarily offered for business use.
1. Definitions
2. Services and Scope
3. Accounts and Authorized Users
4. Client Responsibilities
5. Customer Data and Privacy
6. Messaging, Calls, and Consent
7. Review and Reputation Services
8. Customer Re-Engagement, Retargeting, and Advertising
9. Artificial Intelligence, Voice, Recording, and Transcription
10. Websites, Domains, Listings, and Integrations
11. Fees, Payment, Taxes, and Usage Charges
12. Subscriptions, Renewal, Cancellation, and Refunds
13. Intellectual Property
14. Client Materials, Feedback, and Publicity
15. Acceptable Use and Prohibited Activities
16. Third-Party Services
17. Security and Data Retention
18. Service Changes, Availability, and Support
19. No Guarantees and Disclaimers
20. Limitation of Liability
21. Indemnification
22. Term, Suspension, and Termination
23. Dispute Resolution, Arbitration, and Class-Action Waiver
24. Governing Law and California Notices
25. Electronic Communications and Signatures
26. Changes to These Terms
27. General Provisions
28. Contact Information
“Authorized User” means an employee, contractor, or representative whom Client authorizes to access the Services under Client’s account.
“Client Data” means information, content, contact records, customer lists, communications, recordings, files, credentials, and other data submitted to or processed through the Services by or for Client.
“End Customer” means a customer, former customer, prospect, lead, caller, website visitor, or other person whose information is processed through the Services on Client’s behalf.
“Order Form” means a proposal, checkout page, invoice, subscription selection, statement of work, or other document identifying purchased Services, pricing, usage limits, and applicable terms.
“Third-Party Service” means any product, platform, network, carrier, application, API, data source, or service not controlled by us, including HighLevel/LeadConnector, Stripe, Twilio or other communications carriers, Google, Meta, OpenAI, Cloudflare, domain registrars, hosting providers, and social media platforms.
Depending on the applicable Order Form, Services may include:
· CRM configuration, pipelines, contact management, forms, surveys, calendars, dashboards, reporting, and workflow automation.
· Websites, landing pages, funnels, hosting coordination, domain and DNS assistance, forms, tracking, and conversion tools.
· Review invitations by email, SMS, or other approved channels; review monitoring; review-response assistance; review widgets; and repurposing publicly available reviews into marketing content.
· Google Business Profile and other business-listing assistance, including profile optimization, content, posts, photos, offers, review responses, monitoring, and reporting.
· Customer re-engagement, win-back, promotional, seasonal, service-reminder, nurture, and retargeting campaigns.
· Email, SMS, telephone, voicemail, chat, and social messaging automation.
· Artificial-intelligence tools, including drafting, chat agents, voice agents, call summaries, review-response suggestions, classification, and workflow assistance.
· Integrations, implementation, configuration, migration assistance, onboarding, support, consulting, and managed services.
The exact Services, deliverables, limits, implementation timeline, and responsibilities are determined by the applicable Order Form. Features not expressly included are outside scope and may require additional fees.
We may use subcontractors and Third-Party Services to perform portions of the Services.
Client must provide complete and accurate account information and keep it current. Client is responsible for safeguarding credentials, controlling Authorized Users, and all activity occurring through Client’s account.
Client must promptly notify us of suspected unauthorized access, compromised credentials, employee departures, or other security incidents. We may require multi-factor authentication or other reasonable security measures.
Client may not share access with unrelated businesses, resell access, or exceed licensed locations, users, contacts, telephone numbers, message volumes, or other limits except as authorized in writing.
Client is solely responsible for its business operations, products, services, employees, End Customers, legal compliance, and decisions made using the Services. Client agrees to:
· Provide accurate, lawful, current, and complete information, content, credentials, and instructions.
· Obtain and maintain all permissions, licenses, notices, and consents needed for Client Data and communications.
· Review and approve websites, messages, automations, AI prompts, offers, prices, claims, workflows, and integrations before launch.
· Monitor active automations and promptly report errors, unwanted messages, incorrect bookings, unauthorized activity, or broken integrations.
· Maintain valid access to connected accounts and promptly reconnect expired or revoked integrations.
· Maintain its own records of consent, opt-outs, contractual relationships, transactions, and communications where required.
· Comply with all laws, platform policies, carrier rules, industry requirements, and professional obligations applicable to Client.
· Avoid uploading highly sensitive information unless expressly authorized under a separate written agreement.
Our review, setup, templates, suggestions, or technical assistance do not constitute legal advice and do not transfer Client’s compliance obligations to us.
As between the parties, Client retains ownership of Client Data. Client grants us and our service providers a limited, non-exclusive right to host, access, transmit, organize, modify, display, and otherwise process Client Data solely as reasonably necessary to provide, secure, support, and improve the Services; comply with law; and enforce these Terms.
When we process personal information solely on Client’s behalf, Client generally acts as the business or controller and we act as a service provider or processor. Client determines the lawful purpose and means of processing and is responsible for notices, consents, instructions, and responses to privacy requests.
Client represents and warrants that Client Data was obtained lawfully and that Client is authorized to provide it to us and our service providers. Client may not upload purchased, scraped, unlawfully obtained, or deceptively collected contact lists.
Our Privacy Policy at https://prattops.com/privacy-policy is incorporated into these Terms. Where required, the parties may enter into a separate data processing addendum.
The Services may send or facilitate email, SMS, MMS, telephone calls, voicemail, chat, or other communications on Client’s behalf. Client authorizes us and applicable providers to transmit those communications according to Client’s configuration and instructions.
Client is solely responsible for determining whether a communication is transactional, informational, or marketing and for obtaining the level of consent required by applicable law. Client must comply with the Telephone Consumer Protection Act, CAN-SPAM Act, state telemarketing and privacy laws, carrier rules, registration requirements, quiet hours, do-not-call rules, and all other applicable requirements.
Client must not:
· Send communications to persons who have not provided legally sufficient consent where consent is required.
· Contact persons who have opted out, withdrawn consent, requested no further contact, or appear on an applicable suppression list.
· Use misleading sender information, deceptive subject lines, false caller identification, or fraudulent content.
· Send unlawful, abusive, harassing, discriminatory, threatening, deceptive, or excessive communications.
· Attempt to evade carrier filtering, registration, identification, consent, or opt-out requirements.
Client must honor STOP, UNSUBSCRIBE, revocation, do-not-call, and similar requests promptly across all relevant systems. Automated suppression features are provided as assistance only; Client remains responsible for compliance and for preventing re-import or re-contact through another channel.
Message and data rates may apply. Delivery is not guaranteed. Carriers and providers may filter, delay, block, or reject communications.
Mobile opt-in information and text-message consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. It may be disclosed to communications providers and subcontractors only as necessary to provide messaging services.
Review-related Services are intended to request honest feedback from genuine customers and to help Client monitor and present its reputation. Client must comply with the policies of Google and all other review platforms.
Client may not use the Services to create, purchase, fabricate, incentivize, suppress, manipulate, or selectively solicit reviews in a manner prohibited by law or platform policy. Client must not submit reviews for itself, direct employees or contractors to impersonate customers, or condition compensation, discounts, gifts, contests, or benefits on positive sentiment.
We do not guarantee the number, rating, content, visibility, permanence, indexing, or effect of any review. Platforms may remove, delay, reorder, restrict, or decline reviews at their discretion.
Review-response drafts and AI-generated responses must be reviewed by Client. Client is responsible for the accuracy, tone, confidentiality, and legal implications of published responses.
Services may help Client reconnect with prior customers, leads, website visitors, or prospects through email, SMS, calls, direct outreach, audience creation, advertising pixels, or advertising platforms.
Client is responsible for ensuring it has a lawful basis for each campaign and audience. Client must provide all required notices, obtain required consent, offer required opt-outs, and comply with advertising-platform terms.
We may assist with Google Analytics, Google Ads tags, Meta Pixel, conversion tracking, cookies, audience creation, and similar tools. Client is responsible for implementing an appropriate privacy policy, cookie notice, consent mechanism, and opt-out process where required.
Advertising results are not guaranteed. Platforms may reject ads, suspend accounts, alter targeting, change attribution, restrict data use, or discontinue features without notice.
The Services may use artificial intelligence to draft content, answer questions, classify information, summarize communications, operate chat or voice agents, schedule appointments, route calls, recommend actions, and automate workflows.
AI output may be inaccurate, incomplete, biased, outdated, or unsuitable. Client must supervise AI features, test them before deployment, review material outputs, and maintain human oversight for decisions involving safety, legal rights, pricing, diagnosis, employment, credit, healthcare, emergencies, or other high-impact matters.
Calls may be monitored, recorded, and transcribed. Client is responsible for providing legally required notices and obtaining legally required consent from callers and participants, including compliance with California’s all-parties consent requirements when applicable.
Client must not configure AI to impersonate a real person deceptively, make unlawful claims, provide regulated professional advice without authorization, fabricate reviews, conceal required disclosures, or make commitments Client cannot honor.
We may suspend an AI agent or automation that creates legal, safety, reputational, security, or platform risk.
Client is responsible for reviewing and approving website content, accessibility, claims, pricing, offers, disclaimers, policies, images, trademarks, and intellectual-property rights.
Unless an Order Form expressly states otherwise, Client is responsible for domain registration and renewal fees. Failure to maintain payment, ownership records, credentials, DNS access, or registrar access may cause downtime or loss of a domain.
Business listings, search rankings, indexing, map visibility, website traffic, conversion rates, and SEO results are controlled by third parties and market conditions and are not guaranteed.
Integrations may stop working because of expired credentials, API changes, outages, account restrictions, policy changes, or third-party decisions. We are not responsible for failures outside our reasonable control.
Client agrees to pay all fees, setup charges, subscription charges, usage charges, pass-through costs, taxes, and other amounts stated in an Order Form or presented at checkout.
Payments may be processed through Stripe or another processor. Client authorizes recurring charges to the payment method on file for subscriptions, usage, overages, telephone numbers, email, SMS, AI, calls, domains, premium integrations, or other metered services.
Unless otherwise stated, fees are in U.S. dollars and due in advance. Usage-based charges may be billed in arrears or charged as incurred. Client is responsible for applicable sales, use, communications, excise, or similar taxes, excluding taxes based on our net income.
If payment fails or becomes overdue, we may retry the payment method, suspend Services, disable outbound communications, charge reasonable collection costs, or terminate access. Client remains responsible for accrued charges.
Client must notify us of a billing dispute within 30 days after the charge or invoice. Failure to provide timely written notice waives the dispute to the extent permitted by law.
Subscriptions automatically renew for successive periods equal to the initial billing cycle unless canceled before the next renewal date.
Client may cancel by using an available account-cancellation function or by emailing [email protected] from the account owner’s verified email address. We may reasonably verify authority before processing a cancellation.
Cancellation stops future renewal and normally takes effect at the end of the current paid billing period. Client remains responsible for usage and other charges incurred through the effective cancellation date.
Except where required by law or expressly stated in an Order Form, setup fees, completed work, usage charges, third-party charges, and subscription payments are non-refundable. We do not provide prorated refunds for partial billing periods.
Any free trial, promotional period, minimum term, early-termination charge, satisfaction commitment, or special refund right applies only if expressly stated in the applicable Order Form.
We may change future subscription prices by providing advance notice. A price change applies no earlier than the next renewal period after the notice, unless required sooner by a Third-Party Service or law.
We and our licensors retain all right, title, and interest in the Services, software, workflows, templates, configurations, processes, documentation, training materials, designs, code, prompts, automations, know-how, trademarks, and other materials created or owned by us before or independently of Client’s engagement.
Subject to payment and compliance with these Terms, we grant Client a limited, non-exclusive, non-transferable, non-sublicensable, revocable license during the applicable subscription term to use the Services and included materials for Client’s internal business operations.
Client may not copy, distribute, resell, sublicense, reverse engineer, decompile, scrape, reproduce, publish, create a competing service from, or exploit our proprietary materials except as expressly permitted in writing.
Unless the Order Form states that ownership transfers, websites, templates, workflows, software configurations, automations, and reusable components remain licensed rather than sold. Client retains ownership of Client-provided logos, content, and data.
Upon full payment, Client may use final custom content specifically created for Client, subject to any third-party licenses and our retained rights in underlying tools, templates, methods, and reusable components.
Client grants us a license to use Client-provided names, logos, images, text, recordings, reviews, credentials, and other materials solely to provide the Services and as otherwise authorized.
Client represents that it owns or has permission to use all materials it provides and that those materials do not infringe privacy, publicity, copyright, trademark, or other rights.
Feedback, suggestions, and ideas about the Services may be used by us without restriction or compensation, provided we do not identify Client or disclose confidential information without authorization.
Unless Client opts out in writing, Client permits us to identify Client as a customer and use Client’s business name, logo, publicly available reviews, non-confidential screenshots, testimonial statements, and aggregated or high-level results in case studies and marketing. Client may opt out of future use by emailing [email protected].
Client and Authorized Users may not:
· Use the Services for unlawful, fraudulent, deceptive, defamatory, discriminatory, harassing, threatening, exploitative, or harmful activity.
· Transmit malware, phishing content, credential-stealing content, illegal content, or content that infringes another person’s rights.
· Access another account without authorization or attempt to bypass security, permissions, usage limits, carrier rules, platform policies, or technical restrictions.
· Scrape, harvest, purchase, or import contact information without a lawful basis.
· Send spam, unlawful telemarketing, deceptive advertising, or communications that disregard consent or opt-outs.
· Manipulate reviews, ratings, testimonials, caller identity, analytics, advertising attribution, or platform engagement.
· Overload, probe, disrupt, reverse engineer, or interfere with the Services or connected systems.
· Use the Services to develop or provide a competing white-label platform without written permission.
· Use the Services in a way that creates unreasonable legal, security, operational, reputational, or financial risk.
We may investigate suspected violations and may restrict, suspend, or terminate access to protect users, End Customers, providers, platforms, or our business.
Third-Party Services are governed by their own terms, privacy policies, fees, limits, and availability. Client authorizes us to connect and exchange data with selected Third-Party Services as necessary to provide the Services.
We do not control and are not responsible for Third-Party Services, including their security, data practices, outages, policy changes, fees, account suspensions, delivery failures, search rankings, advertising decisions, review moderation, or feature availability.
Client is responsible for maintaining any required third-party accounts, licenses, permissions, and payments. Loss of access to a Third-Party Service may reduce or disable affected functionality without entitling Client to a refund for unaffected Services.
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No system can guarantee complete security, uninterrupted availability, or prevention of all data loss.
Client is responsible for exporting or backing up important data and content. We are not a permanent archival or backup service.
We may retain information for as long as reasonably necessary to provide the Services, comply with law, maintain records, resolve disputes, prevent fraud, enforce agreements, or support account reactivation. Data may remain temporarily in backups and logs after deletion.
After termination, Client should promptly export needed information. We may delete or anonymize Client Data after a commercially reasonable period, subject to legal obligations and Third-Party Service limitations.
We may add, modify, replace, restrict, suspend, or discontinue features when reasonably necessary for security, compliance, provider changes, product development, or business operations.
We do not guarantee uninterrupted or error-free operation. Maintenance, outages, carrier issues, API changes, internet failures, provider disruptions, or force-majeure events may delay or prevent access or delivery.
Support channels, response targets, implementation timelines, and service levels apply only if stated in an Order Form. Estimated completion dates are not guarantees and may depend on Client cooperation and third parties.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” TO THE MAXIMUM EXTENT PERMITTED BY LAW. WE DISCLAIM ALL EXPRESS, IMPLIED, STATUTORY, AND OTHER WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RESULTS, AND UNINTERRUPTED AVAILABILITY.
WE DO NOT GUARANTEE LEADS, SALES, REVENUE, BOOKINGS, REVIEWS, REVIEW RATINGS, CUSTOMER RESPONSES, SEARCH RANKINGS, WEBSITE TRAFFIC, ADVERTISING PERFORMANCE, DELIVERABILITY, PLATFORM APPROVAL, A2P OR CARRIER APPROVAL, AI ACCURACY, OR ANY PARTICULAR BUSINESS OUTCOME.
ANY EXAMPLES, PROJECTIONS, ESTIMATES, CASE STUDIES, DEMONSTRATIONS, OR TESTIMONIALS ARE ILLUSTRATIVE AND ARE NOT PROMISES OF FUTURE PERFORMANCE.
WE DO NOT PROVIDE LEGAL, TAX, ACCOUNTING, MEDICAL, FINANCIAL, OR OTHER LICENSED PROFESSIONAL ADVICE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS, REVENUE, SAVINGS, GOODWILL, BUSINESS OPPORTUNITIES, OR DATA; COST OF SUBSTITUTE SERVICES; OR DAMAGES ARISING FROM THIRD-PARTY SERVICES, END-CUSTOMER CONDUCT, PLATFORM ACTIONS, OR REGULATORY PENALTIES, EVEN IF ADVISED OF THE POSSIBILITY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE AMOUNTS ACTUALLY PAID TO US BY CLIENT FOR THE AFFECTED SERVICES DURING THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
THE LIMITATIONS DO NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED. EACH LIMITATION APPLIES REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
Client will defend, indemnify, and hold harmless Craig John Pratt II and our contractors, service providers, representatives, and agents from claims, demands, investigations, actions, damages, judgments, penalties, fines, settlements, costs, and reasonable attorneys’ fees arising out of or relating to:
· Client Data, Client materials, Client products or services, or Client’s relationship with an End Customer.
· Client’s or an Authorized User’s use or misuse of the Services.
· Communications sent, calls made, recordings created, advertising run, reviews requested, or content published at Client’s direction.
· Lack of required notice, consent, authorization, permission, or lawful basis.
· Violation of the TCPA, CAN-SPAM Act, privacy laws, telemarketing laws, call-recording laws, consumer-protection laws, platform policies, carrier rules, or intellectual-property rights.
· Client’s breach of these Terms, an Order Form, or its representations and warranties.
We may control the defense of an indemnified matter with counsel of our choice, and Client will reasonably cooperate. Client may not settle a claim in a way that admits fault by us, imposes obligations on us, or restricts our rights without written consent.
These Terms remain effective while Client accesses or uses the Services. Each subscription continues for the term stated in the Order Form and renews as described above.
We may immediately suspend or restrict Services when reasonably necessary to address nonpayment, suspected fraud, unauthorized access, security risk, unlawful conduct, excessive complaints, consent failures, carrier or platform risk, abuse, or a breach of these Terms.
We may terminate for material breach if the breach is not cured within a reasonable period after notice, when cure is possible. We may terminate immediately for unlawful conduct, intentional abuse, security threats, repeated consent violations, or conduct likely to expose us or a provider to material liability.
We may discontinue a Service for convenience upon reasonable notice. If we terminate a prepaid Service for convenience and not for Client breach, Client’s sole remedy is a prorated refund of prepaid fees for the discontinued period, excluding setup, usage, third-party, and completed-work charges.
Upon termination, Client’s right to use the affected Services ends, automations may stop, and access may be disabled. Accrued payment obligations and provisions that by nature should survive will survive, including intellectual property, confidentiality, disclaimers, liability limits, indemnification, disputes, and general terms.
Please read this section carefully. It affects legal rights, including the right to a jury trial.
Before initiating arbitration, a party must send a written notice describing the dispute and requested relief. The parties will attempt in good faith to resolve the dispute informally for at least 30 days.
Except for eligible small-claims matters or requests for temporary injunctive relief concerning intellectual property, unauthorized access, security, or misuse of the Services, any dispute arising out of or relating to these Terms, an Order Form, or the Services will be resolved by binding individual arbitration administered by JAMS under its applicable commercial arbitration rules.
The arbitration will be conducted by one arbitrator. Unless the parties agree otherwise, the hearing will occur remotely or in Riverside County, California. The arbitrator may award any individual relief available in court, subject to these Terms, and judgment may be entered in any court with jurisdiction.
EACH PARTY WAIVES THE RIGHT TO A JURY TRIAL AND AGREES THAT CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE-ATTORNEY-GENERAL, OR REPRESENTATIVE ACTION.
A Client may opt out of this arbitration provision by sending an email to [email protected] within 30 days after first accepting these Terms. The email must include Client’s legal name, account email, and a clear statement that Client opts out of arbitration. Opting out does not affect the remaining Terms.
If the class-action waiver is found unenforceable for a particular claim, that claim will proceed in a court of competent jurisdiction and not in arbitration, while enforceable claims remain subject to arbitration.
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. For disputes not subject to arbitration, the parties consent to exclusive jurisdiction and venue in the state and federal courts located in Riverside County, California.
California users may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210 or (916) 445-1254.
Nothing in these Terms limits any non-waivable right or remedy available under applicable law.
Client consents to electronic communications, records, notices, invoices, disclosures, contracts, and signatures. Electronic acceptance, clicking an acceptance box, paying an invoice, or using the Services may constitute Client’s signature and agreement.
Client agrees to keep its email and contact information current. Notices sent to the account email are deemed received when sent, except where law requires another method.
We may update these Terms to reflect legal, regulatory, security, provider, operational, or Service changes. We will post the revised Terms and update the “Last Updated” date.
For material changes affecting an active subscription, we will provide reasonable notice by email, account notice, or another reliable method where required. Continued use after the effective date constitutes acceptance. If Client does not agree, Client must discontinue use and cancel before the change takes effect.
Entire Agreement. These Terms, the Privacy Policy, applicable Order Forms, and incorporated addenda constitute the entire agreement regarding the Services and supersede prior discussions or representations on the same subject.
Order of Precedence. A signed Order Form or addendum controls over these Terms only to the extent it expressly conflicts.
Assignment. Client may not assign these Terms without our written consent. We may assign them in connection with a reorganization, financing, merger, sale, transfer of assets, use of an affiliate, or succession of the business.
Independent Contractors. The parties are independent contractors. These Terms do not create a partnership, employment, franchise, fiduciary, or agency relationship.
No Third-Party Beneficiaries. These Terms benefit only the parties and permitted successors. End Customers and other third parties have no rights under these Terms.
Force Majeure. Neither party is liable for delay or failure caused by events beyond reasonable control, including natural disasters, fires, war, terrorism, epidemics, government action, labor disputes, power failures, internet or telecommunications outages, carrier actions, cyberattacks, or Third-Party Service failures. Payment obligations for Services already provided are not excused.
Severability. If a provision is unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions remain effective.
Waiver. Failure to enforce a provision is not a waiver. A waiver must be in writing.
Headings. Headings are for convenience and do not affect interpretation.
No Construction Against Drafter. These Terms will be interpreted fairly and not against either party solely because a party drafted them.
Questions, notices, cancellation requests, or complaints concerning the Services or these Terms may be sent to:
Craig John Pratt II
40906 Sandpiper Ct
Palm Desert, CA 92260
United States
Email: [email protected]
Website: https://prattops.com